Global pending on VoIP and UC services to reach $377 billion ...

There are many important factors that businesses need to keep in mind to be successful. One of the most important things that companies need to consider is communication. Regardless of how great a product or service may be, if a company can not keep employees, vendors and customers on the same page they will be on the road to failure.

According to a recent report put out by market research firm Infonetics, over the next five years, businesses will spend $377 billion dollars on VoIP and UC services. The report also found that a managed IP PBX system will represent 15 to 20 percent of investments, making it the largest segment of business VoIP option.

Earlier this month, the 2012 ITEXPO was held in Austin and the major takeaway from the event is that the demand for UC and VoIP services is increasing at a rapid pace. Robbie Pleasant, a TMC Contributor, recapped the event in a recent blog post. One of the other major focuses was defining unified communications, as many in the industry feel UC is a vague term.

"UC is, simply put, a way for companies to improve business processes, enhance employee productivity, and reduce costs." wrote Pleasant. "UC is a solution made up of many elements, such as messaging, collaboration, social media, and much more. A UC solution should offer a unified user interface; that is, access to all UC capabilities from a single screen or interface."

Companies need to ensure they can communicate properly. IT consulting firms like CTI Technology can ensure businesses of all sizes stay connected and have a better chance of turning a profit.

Related posts:

1. Videoconferencing market to surpass $2.5 billion this year
2. Lost or stolen phones during Olympics could reach 67,000
3. VoIP telephony services can cut communications costs
4. Addition of cloud services bolster UC benefits
5. Study shows US lagging behind other countries in global cloud market

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Source: http://ctinc.com/blog/index.php/unified-communications/global-pending-on-voip-and-uc-services-to-reach-377-billion-dollars-by-2016/

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